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Task Tiers (T1 / T2 / T3)

Arco's framework for classifying tasks by complexity and suitability for agentic deployment. T1 is fully automatable; T3 requires human judgement.

Extended Definition​

The T1/T2/T3 framework is how Arco evaluates a market's suitability for agentic deployment and calculates the operational arbitrage available.

T1 tasks are routine, scripted, high-volume, and low-judgement. Examples: data entry, document processing, email triage, scheduling. Agentic arbitrage is extreme at this tier — 37–50× human throughput at a fraction of the cost. Arco targets markets where T1 tasks dominate the revenue loop.

T2 tasks require moderate judgement and some contextual interpretation. Examples: customer support resolution, content moderation, basic analysis. Agentic deployment is viable under the Stewardship Model with appropriate exception handling.

T3 tasks require regulatory compliance, deep relationship management, or high-stakes judgement. Examples: legal advice, financial regulation, medical diagnosis, complex enterprise negotiation. Human involvement remains mandatory at this tier. Arco explicitly avoids positioning agentic deployment as a T3 solution — this honesty is what makes the broader thesis credible.

  • Operational Arbitrage — The Task Tier framework determines where in the revenue loop Operational Arbitrage is capturable: maximum at T1, partial at T2, and near-zero at T3 where human judgment is mandatory.
  • Workforce Arbitrage — Workforce Arbitrage is tier-dependent: the 37–50× throughput advantage available at T1 narrows at T2 and collapses at T3, setting the ceiling on the economic case for agentic deployment in any given market.
  • Stewardship Model — The Stewardship Model governs T2 tasks and handles T3 escalations: the Steward's role is to manage the tasks that exceed the autonomous threshold, with involvement proportional to the tier's risk profile.

Articles​

References​

  • Lexicon — canonical definition
  • Wiki — extended entry

Metadata​

First used: 2026-03-05
Pillar: What We've Learned

Part of the Arco Lexicon Ecosystem — maintained by Arco Venture Studio